1. Identify the five group development stages (forming, storming, norming, performing, adjourning) in the case.
Forming:brief introductions and appointing the leader.
Professor Sandra divides the class into groups of five. Christine's group of five,she is immediately elected as Team Coordinator at the first group meeting and getting to know briefly about each other with the other four members (Diane, Janet, Steve, and Mike) to work as a team.
storming: sharing and exchanging of ideas and voicing of different opinions.
In this case,five different characters working as a team;Christine is devoted and hard-working,Diane was quiet but very intelligent,Mike was the clown,Steve was the business-like individual and Janet was the reliable one.
norming: appointing the team members to there responsibilities in order to hit the main goal.
In the case,i don't think they worked or communicated as a team,for instance mike's constant excuses and absence,the group does not work effectively and also may fail to complete the task on time.
performing: getting the workload done.
all the group members managed to finish up and get there tasks done except for one of there group mates(mike) who seemed not to take things seriously and handed in some handwritten notes which automatically shows less devotion to the team.
adjourning: the finale stage where the work is finalized and evaluation takes place.
christine as the team coordinator,took everyone of her member's efforts in to consideration so the general evaluation is in her hands,even for mike who was never at the meetings,it determines higher or lower scores for her team
2. Identify and describe the causes of conflicts in the case.
- the major one i think was the fact that mike was not as devoted to doing the work at hand as the rest of the group members.
- they barely had daily meetings,in other words they rarely met as a whole group.
- also i don't think Christine as the team coordinator set a boundary.because she seemed to shelter mike's constant excuses.
3. Suggest the approach to leadership best suitable for the case.
I think the approach to leadership best suitable for the case is Team management;the team leader or coordinator exhibiting high concern for both task and interpersonal relationships by emphasizing goal
accomplishment while supporting people.
1.What are the important limitations of McGregor's Theory X Theory Y?
Theory x
inherently lazy by nature.
due to there miner or no motivation,they desire to work as little as possible and dislike the work and will like to avoid it, if they can.
Favoring traditional views and values and the tend to resist or oppose change.
self-centered and indifferent to organizational needs.
they lack ambition which may possibly led to irresponsibility and also lack creativity in solving organizational problems.
only motivated by their physiological and safety needs, and are indifferent to the needs of the organization they work for.
Theory y
Higher levels of trust; between the employer and employee,they believe that most of the people are high performers in a proper work environment and this is because most of the people are creative and committed to meeting the needs of the organization they work for.
can be self-directed and creative at work if they are motivated properly.
willing to accept responsibility.
Work is as natural as play, provided the work environment is favorable. Work may act as a source of satisfaction or punishment.
believe in more freedom in order to have the capacity to exercise imagination and creativity for opportunity and career growth.
Therefore;given the same team and same work environment, a Theory Y team is likely to perform better and deliver better quality work product than Theory X simply because, People hate authority and in most cases rebel.
2.What are the important limitations Maslow's Hierarchy of Needs?
According to Maslow, human behavior is related to his needs. It is adjusted as per the nature of needs to be satisfied. when one set of needs is satisfied, it ceases to be a motivating factor.therefore,it is essential to note that not all employees are governed by same set of needs. Different individuals may be driven by different needs at same point of time. It is always the most powerful unsatisfied need that motivates an individual. At the lowest level, there will be first set of needs which can be described as basic needs and are universal in character. This will be followed by other sets of needs.
references:http://kalyan-city.blogspot.com/2010/06/maslow-hierarchy-of-needs-theory-of.html
http://kalyan-city.blogspot.com/2010/06/douglas-mcgregor-theory-x-theory-y.html